I attended sales training on Monday and Tuesday of this week. I have been involved in the selling profession for over ten years, have read literally over 100 books on selling, attended several sales training courses and been mentored by more than one sales "Champion". Needless to say I was somewhat taken aback when I discovered I was to attend a basic sales training course. I do consider myself something of an expert at selling.
As always, I was determined to make lemonades out of what I perceived as lemons. I am starting out on a career as a sales trainer, leadership consultant and all around good guy, so seeing how the training was delivered actually had some value to me. Plus, I am always interesting in picking up some new technique or tactic that I can use to either make myself better or to recommend to someone so that they can make themsleves better.
Yesterday concluded my sales training. In actuality it wasn't that bad. I did pick up some great materials thatI can integrate into the material I am developing. I picked up one or two tricks and tactics from other's experience and I had a chance to review the basics. I do not consider it a waste of time. importantly, it also afforded me the opportunity to review the habits I had fallen into over time and emphasized areas where I might want to get back to basics.
For instance, I detest detail work and rigorous call planning. One of the things I love about selling is the "rush" I get from meeting someone knew and figuring out how to relate to him or her, ascertain their needs and then craft a presentation that showcases my product in its best light. Because my primary product has pretty consistent I have fallen into the habit of neglecting my pre-cal planning and "flying by the seat of my pants". I can probably improve my game somewhat by focusing a little more on planning in advance.
To be honest, I am not going to do any pre-call planning in any great detail. There are benefits to experience and needing mimimal planning is one of them. Still, just as Michael Jordan and Larry Byrd continued to practice free throws even after years of playing in the NBA, it is always a good idea to drill the basics.
(more to follow...)
Wednesday, April 16, 2008
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10 comments:
Steve,
Good attitude about the training class. It can be hard to get something out of a class that seems remedial. What would you say was your top training class experience? Have you thought about teaching classes yourself? I don't think it's possible to get enough information on communication. One idea from Kevin Hogan's material taht made a difference in my thinking is people's core drivers. It's pretty enlightening to think that successful persuasion comes down to finding ways to fulfill these drivers in others.
Aaron
aaronagostini.vox.com
Hi Steve,
Your positive attitude and honesty (I know there's another word, but my brain just isn't managing that right now at 12:45 am the day of my father's memorial service...) always shine through.
What I'm hearing is that wonderful concept from Sports, FUNDAMENTALS!
So often we need to return to building and practicing our fundamentals. And indeed, as April Braswell - Online Personals, Online Dating, Human Sexuality, Romantic Relationships Expert, I encourage and remind my clients that
To find and create the romantic relationships they want, they must go on dates, and preferably MORE dates....
and
To work on their excellent communication skills as it is the number 1 indicator for long term success in long term romantic relationships
mazel tov!
April Braswell
April Braswell Online Dating, Online Personals, Romantic Relationships Blog at Wordpress
April Braswell Online Dating, Online Personals, Romantic Relationships Blog at VOX
Cheers!
Dive School "Plan your dive, Dive your plan" ring any bells? Maybe 6P's: prior planning prevents piss poor performance.
The 'rush' you are getting is called 'brinksmanship' how close to the edge can I go? Must have danger! There I was thought I was gonna die.
Sales is poker not roulette! Take the cards then 'work' them. 'Work' and 'Play' both have four letters, and the only place play cames before work is in the dictionary.
Can you out-source some of the things you don't like? Lead generation, research etc...
Hogan, Robbins,Hill and Gitomer so lay it out for you!
Preparing is a sign of respect. For yourself and those you service.
Sorry, 'Rant' mode off.
TimBirch – Power to Change
sales training. funny thing is little do they know you were best suited for front of the room.
www.kevinhogan.com
Body Language Expert
I'd love to attend one of your sales trainings.
Kevin Hogan
Sounds like you are a sales guru. I agree with Aaron, you ought to think about teaching a sales class yourself. After caring for children for over 30 years and babysitting for over 100 families, I finally figured out that it was time to become the teacher.
Lisa McLellan
Steve,
This brings to mind something I heard a successful author once say. The comment was that they had learned just as much from reading terrible literature as they had from great literature...because the terrible literature showed them what they ought to do better. Perhaps this disappointing training course can help you decide how you will design your own training courses!
Jennifer Skinner
www.Jenniferskinner.blogspot.com
Steve,
Look, Kevin Hogan himself said he'd go to one of your trainings. That settles it! Next sales training at your company, your up front. Let the guy who did the last one buy doughnuts and take notes! :)
Aaron
I can certainly relate to you I too abhor the details. I always tried to do everything myself but I found it to be very draining making my way through the paperwork and thinking I didn't like to do. As I tell the contractors I work with you need to do what you do best and let someone else do what they do best. There are many hats to wear in marketing and sales but maybe it maybe feasable to outsource to some other heads
contractor marketing
Matthew Shields
I find that if I leave an educational event with one thing that will change my life, then I am thrilled. Two or three things are a home run.
http://www.drhelton.com/
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